Profile

Galanek John

John Galanek

IT Professional

Name:John Galanek
Date of birth:11110111101
Address:Orland Park, IL
Phone:312-945-8581
Email:john@galanek.net
Information technology professional with a broad skill set, able to lead multidisciplinary teams in solving business problems by integrating technology. Offers a demonstrated record of making outcome-based decisions that drive business process improvements and system-wide standardization. Background in leadership, strategic planning, risk management and critical thinking derived from conducting global operations in support of Operation Iraqi Freedom.

Education

Experience

2010 - present

SYSTEMS ADMINISTRATOR

Social Security Administration

Successfully orchestrated multiple projects with competing priorities involving  systems analysis and design,  systems administration and business analysis. Primary architect and manager for several initiatives, including: a component level (1000 user) MS SharePoint based task management solution,  database roll-outs and automation initiatives, and multiple systems-based root cause analysis.

2006 - 2008

TRANSITIONING ARMY VETERAN / COLLEGE STUDENT

Microcenter Incorporated

Maintained IT related position as a PC/MAC service technician while studying toward Bachelor of Science degree at the University of Illinois at Chicago.

2002 - 2005

LAN TECHNICIAN

University of Illinois at Chicago - Department of Ophthalmology

Managed HIPPA compliant medical computer network in support of mission critical clinical and surgical ophthalmic procedures. Responsible for providing IT support for 5 Offices, including one hospital/surgical location. Responsibilities included: Desktop Support, response and resolution of service and network issues, server maintenance, collaboration with other IT departments, vendor relations, digital medical device maintenance, and Exchange server administration.

1999 - 2001

MANAGER

Computer Renaissance– Service Department

Supervised managed IT services personnel responsible for SME clients. Supervised retail IT service department and retail sales personnel.

2001 - 2006

SUPERVISOR

U.S. Army / Illinois Army National Guard

Accomplished measurable results while leading teams from 8 to 40 soldiers in a fast paced, dynamic work environment. Managed risk along multiple lines to protect equipment valued at over $1M and meeting the vision of senior leadership while serving in combat operations during Operation Iraqi Freedom, 2003-2005.

1998 - 1999

SERVICE TECHNICIAN

Datamedics Incorporated

Provided phone support and participated in on-site service calls to SMB clients under managed IT services contracts. Provided all manner of desktop/hardware support to retail customers including: troubleshooting, repairing, upgrading and build-out of computer systems.

Certifications

2013 - present

CCNA

Cisco Certified Network Associate, Routing and Switching
Cisco License: CSCO12540061

2007 - present

A+

Comptia A+
License: COMP001005958145

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